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Troubleshooting alert emails not being sent...

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Hi guys.

 

I've been trying to get email notification alerts working, but running into some issues.

 

What has been done so far:

  • Logged into ADMIN interface, set up SMTP server settings. Appears to be happy.
  • Set up alerts (will alert on anything) in the VCOPS-VSPHERE UI. No alerts coming through.
  • Trying to set up connection in CUSTOM-UI. Test fails.

 

So we use ESMTP with SSL on port 587.

 

 

 

First of all, I'm not sure where to check the logs for the VCOPS-VSPHERE UI.

I undestand that it will retain the alerts to send for a week.

  • How can I test that it should be working
  • How can I see what errors it is encountering?

 

 

 

Second, the CUSTOM-UI email test fails.

  • Screenshot of settings attached.
  • Log file says: 530 5.7.1 Client was not authenticated
  • Can someone confirm what should be in the settings to get SSL authentication correctly (I can't find a document on this)?

 

connectionfail.jpg

 

Thanks.


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